You can easily view and access your sales receipt by logging into your Whisky Alchemy account. Once logged in, navigate to the "Order History" or "My Account" section, where you'll find a detailed record of your past purchases, including sales receipts. If you made a purchase as a guest without creating an account, please check your email for the order confirmation, which serves as your sales receipt. If you encounter any issues or need assistance, feel free to contact our customer service team, and we'll be happy to help you retrieve your sales receipt.

To return an item, contact our customer service team with your order number and reason for return. Follow their instructions, ensuring the item is in its original condition and packaging. Ship the item using a secure method. Once received, we'll inspect it, and if approved, you'll receive a refund within 7 business days. For more details, refer to our Refund and Returns Policy.

Yes, we strive to restock items indicated as "out of stock" whenever possible. We regularly update our inventory to meet the demand of our customers. If a particular item is currently unavailable, you can sign up for email notifications on the product page to be alerted when it's back in stock. Additionally, feel free to reach out to our customer service team for more information on restocking timelines or alternative product recommendations.

We offer shipping services to the USA, Canada currently. During the checkout process on our website, you will be prompted to enter your shipping address. Please ensure that you provide accurate and complete information to guarantee a smooth delivery process. If you have specific shipping inquiries or if your country is not listed, feel free to contact our customer service team for further assistance. We are committed to ensuring your order reaches you securely, regardless of your location.